Return & Refund Policy

 

At Stravare, every product is created with care and shipped securely. We want you to enjoy your purchase, so please review our return and refund policy below.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the product and packaging. We will gladly issue a replacement or a full refund.

Lost Shipments

If your order is lost during shipping, we will replace the item or issue a refund once the loss is confirmed by the carrier.

Change of Mind

Because our products are made to order, we do not accept returns or exchanges if you change your mind after purchase.

How to Request a Refund or Replacement

To request a refund or replacement, please email us at [your support email] with your order number, a description of the issue, and supporting photos if applicable. We will respond within 2–3 business days.